Privacy Policy

We collect information that you, your employer, or your organization provides when you use Crowsnest, including:

• Account information, such as your name, email address, phone number, employer, role, and account settings
• Work information, such as job assignments, work times, on-site confirmations, equipment activity, and notification responses
• Road event information, such as locations, map geometry, schedules, traffic-control details, and notes
• User content, such as foreman names, job-completion signatures, and support messages
• Technical information, such as device, browser, IP address, authentication, and service log data

Crowsnest requests your device location only when you choose to use it to place or review a road event. You can control location access in your device settings

We use information to:

• Provide, operate, secure, and improve Crowsnest
• Authenticate users and keep each organization's data separate
• Support road event reporting, job management, equipment tracking, payroll calculations, notifications, and audit history
• Respond to support requests and communicate about the service
• Meet legal, safety, security, and compliance obligations

We may share information with:

• Your employer or organization and its authorized administrators and managers
• Service providers that help us host, secure, map, and operate Crowsnest, including Supabase, Vercel, Google Maps Platform, and Resend
• Authorities or other parties when required by law or needed to protect rights, safety, and security
• A successor in connection with a merger, acquisition, financing, or sale of the business

Crowsnest may publish operational road event data for transportation and navigation uses. Public feeds do not include tenant identities, employee identities, or internal operational metadata

We do not sell personal information. We do not use personal information for third-party targeted advertising or cross-context behavioral advertising

We retain work zone revisions, approvals, publication records, and audit records for up to 7 years. We retain each user's Supabase Auth identity and personal information while the customer organization's tenant exists, including after user access is removed. An organization administrator can restore the same identity at any later time while the tenant exists. We may retain information longer when required by law, a customer agreement, or a valid legal hold

You can update certain profile and notification settings in Crowsnest. You can also control location permission in your device settings

To request access, correction, or deletion of your personal information or account, contact your organization administrator or email us. Some information may remain in retained operational or audit records when required for legal, safety, payroll, security, or compliance purposes

We use administrative, technical, and organizational safeguards designed to protect personal information. No system can guarantee complete security

Crowsnest is a business service for authorized workers and is not directed to children under 13. We do not knowingly collect personal information from children under 13

We may update this policy as Crowsnest changes. We will post the updated policy on this page and revise the effective date

For privacy questions or requests, email support@auth.crowsnesttraffic.com